Terms & Conditions
PRICING & PAYMENT
-
All pricing is in Canadian Dollars.
-
Prices listed do not include 5% sales tax (GST)
-
Pricing is subject to change at the time of booking
-
Payment can be done via the following:
-
E Transfer in Canada. Please send to paygirthhitch@gmail.com
-
Credit Card
-
-
Tipping and gratuity: while certainly not required, it is customary to provide a tip/gratuity if you feel your guide provided an exceptional service and experience for you and/or your group. The amount is up to your discretion!
BOOKING CONDITIONS
-
Please read and fully understand the following conditions and cancellations information before making your booking.
-
If your trip takes you into any of the National Park areas, it is your responsibility to ensure you have the necessary park passes.
-
Itinerary, service and participation of programs/activities is up to the discretion of Girth Hitch Guiding at all times. We will do our best to update you of any updates or cancellations as necessary.
-
Courses may be cancelled up to one week prior by Girth Hitch Guiding if the minimum group size is not reached
BOOKING PROCESS
-
Consultation with Guest Relations to set dates
-
Guest Relations will connect to confirm booking details and provide an invoice
-
Booking is confirmed once the non-refundable deposit is received
-
For bookings under $500 the entire payment is due to confirm booking
-
For bookings over $500 the booking is confirmed with a 25% non-refundable deposit is received
-
Balance of booking is due 3 weeks prior to trip dates
-
Your guide will be in touch with you 2-5 days prior to your trip dates to provide you with your final trip details, itinerary etc.
WAIVER & RELEASE FORM
-
There is a degree of hazard when engaging in mountain adventures. All guests must carefully read and agree to, the online waiver form prior to the event – download below – your guide will deliver and witness your waiver on the morning of the event.
-
Guests under the age of 19 must have the Waiver and Release Form signed by a legal parent or guardian.
CANCELLATION & REFUNDS
-
Girth Hitch Guiding must receive notice of cancellation in writing at booking@girthhitchguiding.ca
-
In the event that Girth Hitch Guiding has to cancel your trip, your payments will be fully refunded.
DUE TO WEATHER
-
It will be rare that your trip will be cancelled due to weather. Our guides are highly experienced and knowledgeable about the area they climb in and will find a suitable objective that will give you the best experience possible given the current conditions.
CLIENT/GUEST CANCELLATION
-
Deposit is non refundable
-
8-6 weeks prior to trip/program dates – If we can rebook you for alternative dates, your payments can be transferred less a $50 processing fee.
-
If we cannot rebook your dates or cancellation is less than 6 weeks prior, the entire deposit is forfeited.
-
Less than 3 weeks prior – all fees are forfeited.
DUE TO MEDICAL OR UNFORESEEN CIRCUMSTANCES
We understand that on the odd occasion, there is an unexpected medical emergency or circumstance. Please contact us at booking@girthhitchguiding.ca if that is the case.
TRANSPORTATION
-
Transportation to and from the event is the responsibility of the guest
-
Unless other arrangements are made Girth Hitch Guiding will not provide any transportation services
MINORS
-
Unless other arrangements are made minors must be accompanied by a parent or guardian